Platform terms

CerebrOS provides the ticketing and guest management software Inner Crcl uses. It issues tickets, records check-ins, and holds the guest record on Inner Crcl's behalf.

CerebrOS does not run the events, set the prices, decide admission, or hold your money.

Payments are processed by Stripe and settle directly to the organiser's own Stripe account. Funds do not pass through a platform account at any point.

The processing fee added at checkout covers card processing and the ticketing service. It is shown as a separate line before you pay.

The organiser is the merchant of record and handles any dispute raised with a card issuer.

The platform is provided as-is. Reasonable effort goes into keeping it available, particularly during an event, but no uptime is guaranteed.

If the ticketing system is unavailable at a door, the organiser can admit guests from a guest list. A technical failure is not grounds for a refund on its own.

For anything about an event, a ticket, or your information, contact Inner Crcl at info@innercrcl.com. They hold the relationship with you and will involve CerebrOS where a technical answer is needed.