Event terms

Tickets are sold by Inner Crcl, who run the event. Inner Crcl is responsible for the event itself: admission, the venue, the programme, and what happens on the night.

CerebrOS provides the ticketing platform and processes your order on Inner Crcl's behalf. Payments are handled by Stripe and settle directly to Inner Crcl.

A ticket admits one person and is scanned once at the door. Scanning the same code a second time will not admit anyone else.

Tickets are personal to the buyer and are not transferable unless the event listing says otherwise. Reselling a ticket above face value is not permitted.

Keep your entry code. A screenshot is fine, and staff can look you up by name or email if your phone fails.

Some events are age-restricted, and the venue may require photo identification. Where an age restriction applies it is stated on the event listing.

Inner Crcl and the venue may refuse entry or ask someone to leave for behaviour that puts other guests or staff at risk. A ticket does not guarantee admission in those circumstances, and no refund is due where entry is refused on those grounds.

Venues set their own rules on dress, capacity, and closing time. Those rules apply in addition to these terms.

If an event is cancelled, everyone who bought a ticket is refunded the ticket price. Refunds are issued to the card used and usually appear within five to ten business days.

If an event is postponed or the venue changes, your ticket stays valid for the rescheduled date. If you cannot make the new date, contact us and we will refund you.

Outside of cancellation, refunds are at Inner Crcl's discretion. Change of plans, weather, and not being admitted for conduct reasons are not grounds for a refund.

The processing fee shown at checkout is returned with any refund, whether the event was cancelled or the organiser refunded you for another reason. You get back exactly what you paid.

If your ticket does not arrive, the code will not scan, or you were charged incorrectly, email info@innercrcl.com with the name and email you used. Every order is recorded with a timestamp and the last four digits of the card, so it can be found quickly.